SOME (So Others Might Eat) exists to help homeless and poor individuals and families in Washington, DC. Our more than 30 programs throughout the district provide comprehensive services that lead to improved mental and physical health, continued sobriety, job training, living-wage employment, and access to affordable housing. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence.

SOME (So Others Might Eat) is seeking a full-time In-Kind Services Manager to support our Community Resources department.

Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The salary range for this position is $59,092.80 to $62,487.36 and may be commensurate with experience.

Position Description: The In-Kind Services Manager is responsible for overseeing all operations related to non-monetary donations, mail services, and in-kind contributions across the organization. This role ensures that donations are effectively managed, distributed, and aligned with program needs.

Schedule: Monday - Friday 7:30 am - 4:00 pm (40 hours per week)

Required: High school Diploma, 2-4 years of social service experience, and experience with Microsoft Excel for managing data and information

Preferred: Bachelor's Degree; 4-6 years of social service experience, experience working with inventory and inventory management, and experience with underserved populations

Required License/Certification: N/A

Knowledge, Skills, and Abilities:

• Strong organizational skills with keen attention to detail.
• Demonstrated customer service skills, especially in working with donors and volunteers.
• Ability to work independently while managing multiple priorities.
• Excellent time management and prioritization skills.
• Action-oriented and able to take initiative.
• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
• Mission-focused mindset aligned with SOME’s values.
• Strong relationship-building and partnership-development skills.
• Effective planning and coordination abilities.
• Collaborative team player with proven interpersonal skills.
• Excellent oral and written communication skills.
• Flexibility to manage competing priorities and multitask effectively.
• Supervisory and leadership skills with the ability to guide and motivate staff.
• Ability to relate to, communicate with, and lead a diverse audience.

Expected Contributions: Program Operations

• Oversee daily operations of functional areas, including mail services, clothing room, food warehouse, and donation drop-off/distribution.
• Develop and maintain strong relationships with internal and external stakeholders, including programs, individual donors, and community partners.
• Oversee and track all donor activities and in-kind donations (e.g., Dignity Kits, clothing, food, and other goods).
• Collaborate with the Senior Director and SVP to establish strategic direction and implement departmental strategies that align with SOME’s five-year strategic plan.
• Develop and implement operational systems to reduce costs and maximize efficiencies in managing in-kind donations.
• Ensure program warehouses and collection points are well-organized, with accurate tracking and inventory systems in place.
• Ensure compliance with all internal policies and external regulations governing departmental and program functions.
• Partner with programs to develop efficient systems for identifying needs and securing donated items.
• Ensure all programs within scope maintain low-barrier and no-barrier access to services, regularly engaging with guests to identify and address potential barriers.
• Maintain a strong customer service focus, ensuring all services are delivered with dignity, respect, and responsiveness to guests and program needs.

Reports to: Senior Director, Community Resources

Closing Date: Open Until Filled

To Apply: Go to our career page at https://www.some.org/careers/open-opportunities and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.

SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status.

SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries.

To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.