Thank you for your interest in working for SOME (So Others Might Eat)
As a faith-inspired organization, SOME was founded and built upon the belief in dignity and respect for all people. We all are worthy of it and responsible for it. Appreciation for our shared humanity and sense of community has been a central feature of our mission for over 50 years. This is the call to action that SOME represents: to serve, empower and elevate all members of our community. As champions of our mission, we commit to creating an environment that welcomes and celebrates the diverse array of employees and clients we engage with every day. We strive to be bold in our work, knowing that to drive meaningful change, we must not shy away from discomfort. We reject all forms of individual and systemic discrimination, work actively to eliminate the abuse of privilege and power, and seek justice and equity for all we encounter.
Below are the current positions that are available. Please take a few moments to explore our website to learn more about us before applying.
Our Process Is Simple. Review the vacancy announcements and follow the specific instructions indicated. If you do not have a resume, it is recommended that you devise one.
All positions require a criminal background check, and some positions require other pre-employment screenings such as substance abuse tests, child abuse registry check, & FBI check. All positions require three professional references, preferably from supervisors. Most positions require a two-tier interview process. Copies of required credentials will be requested upon job offer.
All applicants are asked to apply on-line for available positions, however if an accommodation or support is needed to apply please feel free to contact us at 202-797-8806.
COVID-19 Considerations: In alignment with DC Health, COVID-19 vaccinations and boosters are mandated for personnel working in SOME’s healthcare-designated programs, which currently include Medical, Dental, Population Health, Behavioral Health Services (BHS), Exodus House, Jordan House, Kirwan House, Keuhner Place, Leland Place and Mary Claire House. Requests for a medical or religious exemption will be considered for a reasonable accommodation.
Please upload your cover letter and resume then proceed to complete the application. You must complete the application in its entirety to be considered.
Patient Service Coordinator
| Department: | Reimbursement Services |
| Location: | Washington, DC |
SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare and offer the tools one needs to live with hope, dignity, and greater independence.
The Patient Service Coordinator supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; insurance verification.
This position is located at or main campus on O Street in NW Washington, DC. Candidates must be able to travel to our location on Benning Road in NE as needed to provide coverage.
Schedule: Monday through Friday 8:00 am - 4:30 pm.
Qualifications
Required: HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience
Required License/Certification: CPR/First-Aid
Expected Contributions:
- Greet clients and visitors, identify their needs and provide information and initial direction
- Provide a positive customer service experience to all clients and visitors to SOME
- Check-in all walk-in and appointment clients and complete registration process
- Verify medical insurance and/or medical insurance eligibility prior to provider visit
- Direct clients without medical insurance to Referral Specialist prior to provider visit
- Regulate traffic flow in waiting area and front desk to ensure HIPAA compliance
- Scan registration and referral forms into EMR; update EMR as needed with client information
- Answer all telephone calls and provide administrative support to medical, dental and BHS as assigned
Knowledge/Skills/Abilities Required:
- Knowledge of electronic health records management
- Knowledge of medical terminology
- Good listening skills to identify client needs and direct accordingly
- Ability to remain calm in crisis situations
- Ability to communicate with diverse audiences
- Mission-oriented
- Ability to work in a team environment
- Proficient with MS Office, including Word, Excel, and Outlook
Reports to: Clinic Office Manager
Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.
Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings offsite.
To Apply: Go to our career page at https://www.some.org/careers/open-opportunities and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered.
SOME (So Others Might Eat) is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, marital status, personal appearance, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, or liability for service in the Armed forces of the United States. SOME (So Others Might Eat) is also a Drug-Free Workplace.
